SHIPPING & HANDLING
All orders are shipped UPS Ground.
Orders typically take up to 3-6 business day to be processed. Orders placed on Friday- Sunday will be processed starting the next business day.
PO Boxes are the only exception for USPS shipping.
COVID -19 UPS/ INTERNATIONAL DELIVERY UPDATES:
Delay in Service Guarantee effective Oct 1, 2020.; Domestic UPS, and our international service estimated delivery windows are now being affected. Sadly, we can not control shipping carrier delays.
Tracking updates may take an additional 5-7 business days to update. Please be aware before placing an order.
We try our best to ensure your order will be delivered on time.
Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
Tracking My Order
Standard shipping on domestic items is 7-10 business days from order date. This includes our 5-7 business days for processing plus 2-3 business days for delivery. DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
All orders IN STOCK leave our facility in 1-2 business days (this is determined by volume) Once it has been shipped out, you will receive a tracking number via E-mail automatically.
To track your order please use tracking number emailed to you once your order has been shipped. If your tracking number does not work visit www.ups.com to manually input your tracking number.
We would be glad to resend an order back to customers but unfortunately customers will have to cover the re shipping charges of $15.